Kickstart Cycle Supply
9 Romanelli Ave
South Hackensack, NJ 07606 USA
Main (201) 693-4420

HOURS:
By Apointment Only

FAQ

SHIPPING
We love to ship and we cannot lie! At the moment we ship on Monday, Wednesday and Friday schedule. If your order comes in after 5pm on Friday, it will ship first thing Monday morning.

We ship VIA USPS Priority Mail in the Continental United States and USPS First Class internationally. In the very near future we will have more shipping choices for you.

RETURNS

You can return new, unworn or unopened items only for a refund within 30 days of purchase. If a product has been installed and has damage we can not refund or exchange it. When returning items please make sure items are well packaged, any items that are damaged on the way back to us due to improper packaging will not be refunded as we will not be able to sell it again. For returns you are credited back your purchase amount (excluding your shipping) to your credit card or paypal. To return an item you MUST first contact us at sales@kickstartcycle.com and get a RMA (Return Merchandise Authorization) number which needs to be written visibly on the outside of the package. Any packages coming back to us without a proper RMA number on the outside of the package will be refused and returned to sender. Please make sure to email us for the RMA number as we need this in writing for our records, it cannot be done over the phone.

PRIVACY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Ever.
SECURITY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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